Refund & Cancellation Policy
Last updated on Jul 27th, 2025
Cytronicx Technologies Pvt. Ltd. believes in helping its customers as far as possible and follows a liberal cancellation policy. Under this policy:
1. Order Cancellation
- Cancellations will be considered only if the request is made within 3-5 days of placing the order.
- Cancellation may not be possible if the order has already been processed or shipped by vendors/merchants.
- Cancellation is not accepted for perishable items such as food, flowers, etc.
2. Refund & Replacement
- Refund or replacement is only processed if the product is defective, damaged, or not as described.
- All claims must be reported within 3-5 days of receipt of the product.
- Decisions regarding refund/replacement are subject to merchant verification.
- Products with manufacturer warranty should be addressed to the manufacturer directly.
3. Refund Process
If your refund request is approved by Cytronicx Technologies Pvt. Ltd., it will be processed within 3-5 working days to the original payment method.
4. Support
For refund issues, damaged products, or cancellations, please email us at support@cytronicx.com or call 8300883810.
If you have any further queries, please contact: accounts@cytronicx.com